ISO 9001 Internal Auditor Certification

What Will You Learn?

• 1. Introduction to ISO 9001
• Overview of ISO 9001:2015
• Quality Management Principles
• Benefits of ISO 9001 certification
• Structure and key clauses of the ISO 9001 standard
• 2. Understanding ISO 9001:2015 Requirements
• Detailed review of each clause in ISO 9001:2015
• Context of the organization
• Leadership and commitment
• Planning and risk management
• Support and resource management
• Operation and process control
• Performance evaluation and improvement
• 3. Fundamentals of Internal Auditing
• Purpose and types of audits
• The audit process: planning, execution, reporting, and follow-up
• Auditor roles and responsibilities
• Ethics and professional conduct for auditors
• 4. Planning an Internal Audit
• Developing an audit schedule
• Preparing audit checklists and working documents
• Selecting and preparing the audit team
• Communication and coordination with auditees
• 5. Conducting the Audit
• Opening meeting procedures
• Interview techniques and evidence collection
• Observing processes and assessing conformity
• Recording audit findings and nonconformities
• 6. Reporting Audit Results
• Writing clear and concise audit reports
• Presenting findings and conclusions
• Conducting the closing meeting
• Communicating nonconformities and opportunities for improvement
• 7. Follow-Up and Continuous Improvement
• Corrective action process
• Verification of corrective actions
• Continual improvement in the audit process
• 8. Practical Exercises and Case Studies
• Role-playing and simulation exercises
• Real-world case study analysis
• Group discussions and feedback sessions
• Key Takeaways
• By completing the ISO 9001 Internal Auditor course, participants will be able to:
• Understand the ISO 9001:2015 standard and its requirements.
• Plan and conduct effective internal audits within their organization.
• Identify nonconformities and areas for improvement.
• Communicate audit findings clearly and effectively.
• Contribute to the continual improvement of their organization’s quality management system.