What I will learn?

• Introduction to ISO 9001 and Auditing:
• Overview of ISO 9001 standard.
• Understanding the role and benefits of a QMS.
• Key concepts and principles of quality management.
• Introduction to auditing and the types of audits.
• ISO 9001 Requirements:
• Detailed review of ISO 9001:2015 clauses.
• Context of the organization.
• Leadership and commitment.
• Planning and risk-based thinking.
• Support and resource management.
• Operational planning and control.
• Performance evaluation and improvement.
• Auditing Principles and Techniques:
• Auditing fundamentals (e.g., principles, scope, objectives).
• Types of audits (internal, external, supplier).
• Auditor responsibilities and ethical considerations.
• The PDCA (Plan-Do-Check-Act) cycle in auditing.
• Audit Planning and Preparation:
• Planning an audit (e.g., objectives, scope, criteria).
• Developing an audit plan and checklist.
• Selecting and preparing the audit team.
• Document review and understanding the organization’s processes.
• Conducting the Audit:
• Opening meeting and communication skills.
• Gathering and verifying audit evidence.
• Interviewing techniques.
• Observing processes and activities.
• Recording findings and nonconformities.
• Reporting and Follow-Up:
• Writing clear and concise audit reports.
• Presenting findings to the auditee.
• Conducting closing meetings.
• Follow-up on corrective actions and verifying effectiveness.
• Practical Application and Case Studies:
• Real-world scenarios and case studies.
• Role-playing and mock audits.
• Group discussions and exercises.
• Review of audit documentation and best practices.
• Certification Exam Preparation:
• Sample questions and practice exams.
• Review of key concepts and auditing techniques.
• Tips for passing the certification exam.