C_C4H51_2405 Preparation - Test C_C4H51_2405 Preparation

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SAP C_C4H51_2405 Exam Syllabus Topics:

Topic	Details
Topic 1	User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.
Topic 2	Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.
Topic 3	Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.
Topic 4	Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
Topic 5	Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 6	Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.
Topic 7	Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q40-Q45):

NEW QUESTION # 40
Which category types can be used when creating a Service Catalog? Note: There are 3 correct answers to this question.

A. Warranty category
B. Process category
C. Maintenance category
D. Incident category
E. Cause category

Answer: A,B,C

NEW QUESTION # 41
Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.

A. Employee
B. Organization
C. Service category
D. Territory
E. Account

Answer: A,B,D

NEW QUESTION # 42
Which of the following describes how permissions work in SAP Service Cloud?

A. Restricted access rights override any unrestricted access you have defined.
B. You can decide if the access rights should override any defined restrictions for each view.
C. If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.
D. Unrestricted access rights override any restrictions you have defined.

Answer: D

NEW QUESTION # 43
Which fields are mandatory when you create a cloud data source? Note: There are 3 correct answers to this question.

A. Web Service URL
B. Name
C. Usage
D. Data Source ID
E. Data Type

Answer: A,B,D

NEW QUESTION # 44
Which of the following can you use to explore released APIs?

A. SAP Integration Suite
B. SAP Application Interface Framework
C. SAP Business Accelerator Hub

Answer: C

NEW QUESTION # 45
......

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C_C4H51_2405 Preparation - Test C_C4H51_2405 Preparation

Pass Guaranteed 2025 SAP C_C4H51_2405: Latest SAP Certified Associate - Implementation Consultant - SAP Service Cloud Preparation

SAP C_C4H51_2405 Exam Syllabus Topics:

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q40-Q45):

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